EU report shows single market is far from complete

East Midlands’ Conservative MEP Emma McClarkin warns that the European Single Market has been shown as far from complete by a European Commission report published on 22nd October.

Miss McClarkin, Member of the European Parliament’s Internal Market Committee, points to the report’s revelation that 60% of cross-border internet shopping orders are refused.

The EU carried out a mystery shopper exercise which focused on 11,000 test orders on standard consumer products like clothes and electrical goods. The report did find that consumers who were able to shop across borders faced significant savings, usually of around 10%. However, in all but two countries the odds of succeeding in an online purchase were less than 50/50. 


Emma McClarkin said:



“This report shows that we still have a long way to go if we are to bring the single market into the online age.



“Currently there is much uncertainty for consumers and sellers when trading online and there are concrete steps that can be taken to encourage cross-border online shopping.



“Shoppers in the East Midlands need to be reassured that they are dealing with reputable companies and that goods can be returned and warranties guaranteed. 



“Retailers need greater clarity regarding tax rules, consumer laws, copyright levies and waste legislation in the countries they are selling to.



“European Commission President Barroso last week outlined his intention to create a much-needed high-level group to look into revitalising the Single Market, led by respected former commissioner Mario Monti. He should begin his investigation by finding simple ways to encourage web users to shop around across Europe, and to get online retailers to realise the potential of the single market.



“As a Conservative MEP I will work closely with Mario Monti to deliver our manifesto pledge of completing the Single Market as soon as possible.”